Choose either an aged-care or disability-support journey with participant advisers.
500 Queens / Aged Care and NDIS
Aged Care and NDIS
Find care-service opportunities by listening to the people receiving and delivering the work.
Follow the connections. Choose your direction.
The need worth working on.
A market report can count services while missing what makes daily life difficult: travel, repeated paperwork, missed communication or unreliable timing. Aged care and disability support also involve different needs and systems. A useful research venture should keep those differences visible and give participants control over how their experience is used.
What the enterprise could offer.
Develop a service-gap research practice for one locality and one clearly defined support journey. Combine public service information with voluntary interviews and a practical map of the steps people take. The output would help a willing provider or community group decide what to investigate next.
People to build with
- People using aged-care or disability services
- Local organisations exploring a specific support gap
- Women considering a care-related enterprise
Map one difficult support journey
Invite people to describe practical barriers without requesting unnecessary personal records.
Check the relevant public service information and record its date.
Compare experiences with a willing provider's understanding of the same journey.
Publish an agreed gap brief that preserves disagreement and identifies one testable service improvement.
The first result
A participant-reviewed journey map and a proposed service experiment.
What needs to be demonstrated.
Practical pilot
The starting evidence
A bounded service-research project can use public information and voluntary participation.
The open question
The source provides no local demand study, provider agreement, available service capacity or funding entitlement.
The next measurement
Test whether the proposed change removes the specific barrier participants identified.
Build the means to deliver.
Useful capabilities and resources
- Paid participant advisers and an experienced researcher
- Current public information and provider input
- Accessible interview formats and careful record handling
A possible business model
Commissioned research and service-design work, with findings kept independent of any preferred supplier.
A leadership decision to practise
Separate the needs of people receiving support from the convenience of purchasers or providers. Decide who can approve publication.
People, consequences and decisions.
- A small interview group may not represent the wider community.
- A listed service may lack actual availability.
- A new tool may add administrative work rather than remove it.
If equality were being designed now...
- Whose unpaid coordination work would this service reduce?
- Can women with communication or mobility needs shape the research directly?
Begin with women's own experiences across bodies, ages, cultures and places. Invite disagreement and choose a practical change together.
Create a women-led design brief →Build your learning council.
Build alongside these ideas.
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Give older people more control over everyday support, while making the work of care teams easier.
Practical pilot
Simulations and robotsNDIS Support Systems
Build disability support around a person's goals, access needs and authority over their own life.
Practical pilot
Aura of IntelligenceNDIS Aura Development
Co-design an Aura support tool around a disabled person's chosen task and control.
Practical pilot
Aura of IntelligenceAged Care Aura Development
Explore AI assistance that supports older people's preferences and the people caring alongside them.
Practical pilot
Follow existing public concept work.
Connected public conceptMinjerribah Site and Service Ideas
A public workbench connects ideas for housing, ageing, shared spaces, making, culture and community wealth.
Connected public conceptOceania Healthy De-Slop Co-ops
Explore community-shaped cooperative spaces for wellbeing, reflection, shared equipment and locally controlled computing.
From the original suggestion to a working brief.
Developed from original enterprise 101 in the 500 Queens VC NEW Long presentation (slide 18) and the planning document (page 8). This expanded brief is a proposed development path, not evidence of an operating venture or a confirmed partner.
Original title: Aged Care and NDIS. The pilot, business model and learning connections on this page are proposed developments of that original idea.