AI-generated concept artwork for NDIS Support Systems
500 Queens / NDIS Support Systems

NDIS Support Systems

Build disability support around a person's goals, access needs and authority over their own life.

GenAI concept artwork

Follow the connections. Choose your direction.

Open my pathway →

The need worth working on.

Support often crosses providers, appointments, equipment and everyday relationships. People may repeatedly explain what helps them, while small communication failures create large barriers. This concept begins with the participant's chosen activity and preferred communication, including people whose needs are not obvious to an observer.

What the enterprise could offer.

Develop an accessible planning and coordination service that makes agreements, support preferences and next actions easy to understand. The first version could be a participant-controlled support passport and a practical task board. Any later AI assistant would help prepare and organise information, with human responsibility clearly assigned and participant permission governing sharing.

People to build with

  • People with disability and their chosen supporters
  • Disability-led organisations
  • Support workers learning an agreed routine

A participant-owned activity plan

01

Pay a small disability-led advisory group to choose one recurring activity that needs better coordination.

02

Co-design the plan in plain language, screen-reader-friendly text and other formats the participants actually use.

03

Rehearse a handover between two supporters with fictional information before any live use.

04

Review whether the participant can change permissions, correct the plan and complete the activity with less repeated explanation.

The first result

A tested accessible plan, permission map and service specification shaped by participants.

What needs to be demonstrated.

Practical pilot

The starting evidence

The source catalogue names NDIS Support Systems as an enterprise theme; it does not establish eligibility, funding approval or a registered provider.

The open question

Which coordination task creates enough benefit to justify an additional tool and its ongoing support.

The next measurement

Participant-defined goal progress, repeated explanations avoided and accessibility problems left unresolved.

Build the means to deliver.

Useful capabilities and resources

  • Paid disability leadership
  • Accessible design and testing
  • Current professional advice on the intended service

A possible business model

A provider service or participant-selected support product could be explored after its actual funding and purchasing route is checked. Do not assume an expense is claimable.

A leadership decision to practise

Give participants real authority over product priorities, data access and the definition of a successful outcome.

People, consequences and decisions.

  • A rigid workflow could reduce individual choice.
  • Accessibility could be treated as an optional add-on.
  • Provider priorities could displace participant goals.

If equality were being designed now...

  • Can a disabled woman choose her goals, communication format and who sees her support preferences?
  • Would the tool work with changing support workers, limited connectivity and little time to repeat her story?

Begin with women's own experiences across bodies, ages, cultures and places. Invite disagreement and choose a practical change together.

Create a women-led design brief →

Build your learning council.

Fictional AI Queen character: Shield Queen
Civilisation PillarShield Queen

Indian-Australian

Understand the agreement before the signature.

Fictional AI Queen character: Dream Queen
Civilisation PillarDream Queen

Chinese-Samoan

Help people imagine a future they can take part in.

Fictional AI Queen character: Super Queen (Aura)
Civilisation PillarSuper Queen (Aura)

Aura, a transcultural intelligence archetype

Bring the parts into a system people can trust.

Build alongside these ideas.

Follow existing public concept work.

Connected public conceptOceania Healthy De-Slop Co-ops

Explore community-shaped cooperative spaces for wellbeing, reflection, shared equipment and locally controlled computing.

From the original suggestion to a working brief.

Original concept from 500 Queens VC NEW Long, slide 15; current context from the September 2026 planning document. This expanded brief and pilot are proposed development, not evidence of an operating enterprise or confirmed partnership.

Original title: NDIS Support Systems. The pilot, business model and learning connections on this page are proposed developments of that original idea.

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